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Dan Ogren
Customizable Confirmation Notifications: When setting up my workspace, I want to configure when caregivers receive shift confirmation notifications, so that I can ensure timely responses without overwhelming staff.
Auto-Posting Preference Setting: When managing my agency's policies, I want to set whether unconfirmed shifts are automatically posted to the job board, so that I can control how proactively we seek replacements.
Caregiver Shift Confirmation: When I receive a shift confirmation request, I want an easy way to respond yes or no, so that I can quickly update my availability and help my agency plan effectively.
Automated Response Handling: When a caregiver responds to a shift confirmation, I want the system to automatically take appropriate actions based on their response, so that staff time is saved and open shifts are addressed promptly.
AI-Powered Confirmation Chat: When confirming my shifts, I want to interact with an AI chat interface in the mobile app, so that I can easily respond to requests and get immediate answers to simple questions.
Office Notification for Non-Responses: When a caregiver doesn't respond to a confirmation request, I want the office to be notified, so that we can follow up and ensure shift coverage.
Unconfirmed Shift Management Interface: When dealing with unconfirmed shifts, I want a streamlined interface to quickly remove caregivers, post shifts to the job board, or reassign them, so that I can efficiently manage staffing issues.