We're excited to introduce our new Job Board feature, making it easier than ever to fill open shifts and connect caregivers with available work opportunities. Here's how it works:
Posting Open Shifts (Web Application)
Creating an Open Shift Post
When you have an unassigned shift, you can now post it to the Job Board directly from the shift details page. You have two options:
- Post a single shift
- Post the shift and all its future occurrences
If you choose to post "this and all following shifts", the system will automatically create a new schedule ID for these shifts. This helps us keep everything organized behind the scenes while maintaining a seamless experience for caregivers.
Targeting the Right Caregivers
While creating your post, you'll see a multi-select dropdown where you can choose which employee roles should see this opportunity. For example, you may only want people with the "Caregiver" role to see a particular shift. This ensures the right caregivers are seeing relevant opportunities.
- Note:Future enhancements to help target open shifts using AI are on the roadmap. These improvements will help match shifts with the most suitable caregivers based on their skills, experience, and preferences.
Adding Incentives
Need to make a shift more attractive? You can now add pay rate modifiers to unassigned shifts before posting them. These modifiers will be visible to caregivers when they view the shift, helping to incentivize coverage for harder-to-fill shifts. This works for:
- Hourly shifts (showing the modified hourly rate)
- Live-in shifts (showing the modified daily/weekly rate)
- Visit-based shifts (showing the modified hourly rate)
Monitoring Your Posts
On the shift detail page, you'll find a new open shift tile that shows you:
- How many caregivers have viewed the post
- How many have marked themselves as "not interested"
- An option to withdraw the post if needed
- A system generated summary of client profile and care needs
If you need to withdraw an open shift post, just click the withdraw button. The shift(s) will return to an "unassigned" status.
Finding and Claiming Shifts (Mobile App)
Browsing Open Shifts
Caregivers will see a new Job Board tab in their mobile app that lists of all open and claimed shifts, ordered by date with quick-view information including:
- Client name
- Whether it's a one-time or recurring shift
- Pay rate (except for visit-based shifts)
Getting More Details
Tapping on a shift reveals:
- Detailed care tasks
- Specific shift requirements
- Complete schedule information
- For recurring shifts, the full pattern of occurrences
Responding to Shifts
Caregivers have two options when viewing a shift:
- Claim the shift - This immediately adds it to their schedule
- Mark as "Not Interested" - This removes it from their view
When claiming a recurring shift, they'll get all future occurrences of that shift automatically added to their schedule.
Notifications & Updates
Staying Informed
The system automatically sends notifications in several situations:
- When new shifts matching a caregiver's role are posted
- When a shift is claimed (notifying other employees with the same role as the post author)
Don't want these notifications? No problem - they can be muted in your account settings.
Automatic Cleanup
To keep things tidy, the system automatically handles a few situations:
- If a shift's start time passes, it's automatically removed from the Job Board and returns to "unassigned"
- If every qualified caregiver marks themselves as "not interested," the shift is removed and returns to "unassigned"
This new system is designed to make filling open shifts easier and more efficient for everyone. Schedulers get better tools for managing coverage, while caregivers get an easy way to find additional work opportunities to increase their hours.
Fixes and Improvements
- Filter, page position, and row expansions are now remembered throughout a user's session, meaning anytime they navigate back to the billing items table the last view will be restored.
- A "Reset" button has been added to the top of the table so that users can revert back to the first page of an empty filter state. The date range is still maintained.
- Native app shift detail pages now include shift method (Hourly, Live-In, Visit-Based). If "Live-In", the duration is "All Day"